Client Overview
A-Class Marble is India’s leading importer of luxury marble, granite, and exotic natural stones. With showrooms and experience centers across the country, the brand caters to architects, designers, developers, and high-end homeowners seeking premium surface solutions. Known for its curated selection, A-Class Marble thrives on impeccable presentation and exceptional client service.
The Challenge
Despite their position as a market leader, A-Class Marble’s customer-facing teams were facing key operational challenges:
- Content such as lookbooks, client proposals, design inspiration decks, and price catalogs were scattered across systems
- Sales reps and showroom executives lacked quick access to relevant assets during client interactions
- Marketing had limited visibility into which creatives were being used or driving impact
- Designers needed to frequently customize visuals and product catalogs for different clientele
- Onboarding new sales consultants across regions was time-consuming and inconsistent
These gaps led to delays in client response times, underutilization of premium marketing material, and inconsistent customer experiences.
The Revspire Solution
Revspire partnered with A-Class Marble to implement a modern, AI-driven enablement platform that brought content, context, and collaboration into one intelligent workspace. Key Capabilities Deployed:
🗂️ Unified Content Library
- Organized SKUs, product images, price sheets, proposal templates, and visual lookbooks in one centralized hub
- Smart search and tagging enabled showroom executives to instantly find what they needed, whether by stone type, design theme, or client segment
🧠 AI-Powered Selling
- Reps received contextual content recommendations based on client type (architect, developer, homeowner), design style, and location
- Suggested bundles and project case studies during live conversations
🎨 Personalization with Adobe Express
- Marketing and design teams could easily customize brochures, proposals, and digital lookbooks while maintaining brand guidelines
📈 Analytics with Power BI and Fabric
- Leadership could track which assets were being used by which teams and what content led to conversions
- Insights guided the creation of high-performing assets and retirement of underused ones
🤝 Collaboration via Teams and OneDrive
- Sales and design teams shared updates and collaborated on client proposals in real time
Integration
Revspire was implemented across 20 users spanning sales, marketing, design, and showroom leadership. The rollout was completed in 3 weeks, with a 2-week hypercare phase that ensured smooth transition and high adoption.
Results
✅ 20% Increase in Rep and Showroom Productivity
- Reps found the right catalogs, pricing decks, and visuals in seconds—no more client wait time
- Integrated content with Salesforce enabled faster, more personalized follow-ups
- Visual consistency across client presentations led to higher brand recall
🚀 10% Faster Onboarding Across Showrooms
- New hires were ready to pitch within weeks, not months
- Playbooks and role-based learning paths minimized the need for manual training
- Showroom scripts and best-practice workflows were standardized nationwide
📈 50% Boost in Marketing Content Usage
- Marketing gained visibility into which assets were used by which reps, in what context
- Adobe Express allowed real-time customization while maintaining visual identity
- Data-informed decisions led to the retirement of outdated content and refreshes aligned with market trends
🌍 Consistent Brand Messaging Across Markets
- Regional and segment-specific proposals followed standardized storytelling formats
- Design themes and product SKUs were categorized by geography, market demand, and season
- Leadership monitored messaging consistency via real-time dashboards
Deepti – Lead at A Class Marbles
“Revspire helped us bring order to our design chaos. Our sales team is faster, our brand voice is consistent, and clients love the polished, personalized experience.”
– Deepti MC
Conclusion
With Revspire, A-Class Marble transformed its sales and marketing operations into a well-orchestrated, data-backed engine. From faster client turnarounds to smarter content usage, the platform continues to be a strategic asset in A-Class Marble’s journey to redefine luxury in stone and design.
